Terms of Service

Effective Date: February 18, 2026

These Terms of Service ("Terms") govern your access to and use of the Appraisal Dream platform, website, and related services (collectively, the "Service") operated by Appraisal Dream LLC ("Appraisal Dream," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and Accounts

You must be at least 18 years old and capable of forming a binding contract to use the Service. When you create an account, you agree to provide accurate information and to keep your credentials secure. You are responsible for all activity under your account.

2. Description of Service

Appraisal Dream provides software tools that assist machinery and equipment appraisal professionals with organizing site visit data, generating asset lists, capturing comparable sales data, and producing appraisal reports. The Service is a professional productivity tool and does not provide appraisal opinions, valuations, or professional advice of any kind.

3. AI-Generated Content Disclaimer

The Service uses third-party artificial intelligence models, including Google Gemini, to process, organize, and summarize data that you provide. You acknowledge and agree that:

• All output generated by or with the assistance of artificial intelligence ("AI Output") is provided on an "as-is" basis without any warranty of accuracy, completeness, reliability, or fitness for any particular purpose.
• AI Output may contain errors, omissions, inaccuracies, hallucinations, or incomplete information. You are solely responsible for reviewing, verifying, and validating all AI Output before relying on it in any professional, legal, or business context.
• Appraisal Dream makes no representation or warranty that AI Output is correct, current, or suitable for use in appraisal reports, court proceedings, lending decisions, or any other purpose.
• Appraisal Dream shall not be liable for any loss, damage, claim, or expense arising from your use of or reliance on AI Output, including but not limited to errors in asset descriptions, comparable sales data, value conclusions, or any other AI-generated content.
• You, as the licensed appraiser or professional, bear full and sole responsibility for the accuracy and defensibility of any appraisal report, valuation, or work product you produce using the Service.

4. Your Data and Content

You retain ownership of all data, photographs, documents, and other content you upload to the Service ("Your Content"). By uploading Your Content, you grant Appraisal Dream a limited, non-exclusive license to process, store, and transmit Your Content solely for the purpose of providing the Service to you.

You represent that you have all necessary rights and permissions to upload Your Content and that it does not violate any third-party rights.

5. Google Drive Integration

The Service may access your Google Drive account with your explicit authorization via OAuth. When you connect Google Drive:

• We access only the specific folders and files you authorize.
• We use this access solely to import photographs and documents for processing within the Service.
• You may revoke access at any time through your Google Account settings.
• Our use of Google Drive data complies with the Google API Services User Data Policy, including the Limited Use requirements.

6. Data Loss Disclaimer

Appraisal Dream shall not be liable for any loss, corruption, destruction, or unavailability of your data, regardless of the cause. This includes, without limitation:

• Data loss resulting from system failures, outages, bugs, or errors in the Service.
• Data loss resulting from third-party service provider failures (including but not limited to cloud hosting, storage, and AI processing providers).
• Data loss resulting from unauthorized access to your account.
• Data loss resulting from scheduled or unscheduled maintenance, updates, or migrations.
• Data loss resulting from account termination or suspension.

You are solely responsible for maintaining independent backups of all data you upload to or generate through the Service. We strongly recommend keeping copies of all original photographs, documents, and files in a location independent of the Service.

7. Subscriptions and Payment

The Service offers paid subscription plans that provide access to advanced features, increased storage capacity, and other account-level benefits as described on our pricing page. Subscriptions are separate from and independent of AD Credits (defined in Section 8). A subscription does not include any AD Credits, and AD Credits do not include any subscription benefits.

By subscribing, you agree to pay all applicable fees at the then-current rates. Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). We reserve the right to change subscription pricing with 30 days' advance notice.

All subscription fees are non-refundable and are never prorated or discounted for partial use. If you cancel a paid subscription, you will retain access to your paid plan's features for the remainder of the billing period you have already paid for. No refund, credit, or partial reimbursement will be issued for any unused portion of that period. At the end of your last paid billing period, your account will be automatically downgraded to the free tier. You will not be charged again unless you re-subscribe. This policy applies regardless of how much or how little you used the Service during the paid period.

8. AD Credits

8.1 Nature of AD Credits

AD Credits ("Credits") are a limited, revocable license to access AI-powered processing features within the Service, including but not limited to image analysis, asset extraction, comparable sales processing, and other AI tools powered by Google Gemini and other third-party AI models. Credits are not money, currency, stored value, gift cards, prepaid cards, or any form of financial instrument. Credits have no monetary value, no cash equivalent, and do not constitute property of any kind.

8.2 Purchase and Conversion

Credits are available for purchase in denominations of 25, 50, 100, and 200. Upon completion of a purchase, your payment is immediately and irrevocably converted into Credits and added to your account balance. This conversion is final. Once payment is processed, the transaction is complete, and the funds are no longer held on your behalf in any capacity. We are not a bank, money transmitter, or financial institution. We do not hold funds on deposit for you, and the purchase of Credits does not create a debtor-creditor relationship.

8.3 Non-Refundable

All Credit purchases are final and non-refundable. You will not receive a refund or credit for any reason, including but not limited to: unused Credits, dissatisfaction with AI Output quality, changes to Credit pricing or consumption rates, modifications to available AI features, account suspension or termination (whether initiated by you or by us), or any disruption or unavailability of the Service. The only exception is where a refund is strictly required by applicable law that cannot be waived by contract.

8.4 Non-Transferable

Credits are personal to the account that purchased them and are non-transferable. You may not sell, trade, barter, gift, assign, or otherwise transfer Credits to any other person, account, or entity, whether for consideration or otherwise. Any attempt to transfer Credits is void and may result in account suspension or termination.

8.5 Credit Consumption

Credits are consumed when you use AI-powered features within the Service. The number of Credits consumed per operation varies by feature, complexity, and processing requirements. Once Credits are consumed by an AI operation, they are permanently deducted from your balance regardless of the quality, accuracy, usefulness, or completeness of the AI Output. The AI-Generated Content Disclaimer in Section 3 applies fully to all output generated through Credit-funded operations.

8.6 Pricing and Rate Changes

We reserve the right to change, at any time and in our sole discretion: (a) the price of Credit packages, (b) the number of Credits consumed by any AI feature or operation, (c) the available Credit package denominations, and (d) the AI features available for Credit-funded use. Changes to Credit consumption rates apply to operations performed after the change takes effect. We will make reasonable efforts to notify you of material changes, but are not obligated to do so.

8.7 No Guaranteed Availability

We do not guarantee the continuous availability of any specific AI feature, model, or processing capability. We may modify, suspend, or discontinue any AI-powered feature at any time without liability to you, even if you have unused Credits in your account. The unavailability or discontinuation of any feature does not entitle you to a refund of unused Credits.

8.8 Expiration and Forfeiture

Credits do not expire while your account remains active and in good standing. However, all unused Credits are immediately and permanently forfeited upon: (a) termination or deletion of your account (whether by you or by us), (b) suspension of your account for violation of these Terms, or (c) discontinuation of the Service. Forfeited Credits have no refund value.

8.9 Fraud and Abuse

We reserve the right to revoke Credits, suspend your account, or take other appropriate action if we determine, in our sole discretion, that Credits were obtained through fraud, exploitation of errors or bugs, unauthorized means, or in violation of these Terms. We may also limit the quantity of Credits that may be purchased within a given time period.

9. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to reverse-engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service.
• Interfere with or disrupt the Service or the servers and networks connected to the Service.
• Share your account credentials with third parties or allow unauthorized access to your account.
• Use the Service to transmit malware, viruses, or other harmful code.
• Scrape, crawl, or use automated means to access the Service beyond authorized API usage.

10. Intellectual Property

The Service, including all software, design, text, graphics, and other content created by Appraisal Dream, is our proprietary property and is protected by intellectual property laws. These Terms do not grant you any ownership interest in the Service. You may not copy, modify, distribute, or create derivative works of the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPRAISAL DREAM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF APPRAISAL DREAM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL APPRAISAL DREAM'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO APPRAISAL DREAM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. APPRAISAL DREAM DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, Appraisal Dream does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any data will be preserved without loss or corruption.

13. Indemnification

You agree to indemnify, defend, and hold harmless Appraisal Dream and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any appraisal report, valuation, or work product you create using the Service.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. All unused AD Credits are permanently forfeited upon termination as described in Section 8.8. We are not obligated to retain your data after termination and may delete it in accordance with our data retention policies. Sections 3, 6, 8, 11, 12, 13, and 16 survive termination.

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective Date." Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

16. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Cook County, Illinois, and you consent to the personal jurisdiction of such courts.

17. General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement between you and Appraisal Dream regarding the Service.

18. Contact

If you have questions about these Terms, contact us at:

Appraisal Dream LLC
Email: hello@appraisaldream.com